Operations Coordinator - Cardiology

Headquartered in Phoenix, Integrated Medical Services is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Operations Coordinator for our Cardiology department. This position is responsible for providing direct support to the Scheduling Supervisor for provider scheduling. Creates provider schedules and coordinate provider schedules changes, schedules in-patient procedures, and all other duties as assigned. Instills the IMS mission, vision and values in the work performed.

Responsibilities:

• Provides clerical support with patient/clinic notification and documentation, X-Rays, hospital records and any previous care pertaining to the patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. Other duties include scheduling follow up appointments with patients
• Submits prior authorizations for the clinic including medications, procedures, and EEGM's. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital ad any other ancillary medical treatment and tests.
• Assists with provider schedules, including, but not limited to creating, blocking and adding slots. Assisting with the rescheduling of appointments when blocking and/or freezing schedules and/or emailing the team with the list of patients to schedule.
• Assist in answering high volume phone lines.
• Assist in training staff when needed, both clinical and administrative staff.
• Provides clinical support when coverage is needed in clinic - Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate and charts in electronic medical records accurately and efficiently. Assists providers with exams and minor in office procedures and acts as a chaperone as needed.
• Performs a variety of office-based testing and treatments related to patient care under clinician's supervision, including injections, aspirations, and other procedures as needed. May administer medication in accordance with established policies, and procedures or as directed. Uses universal sterile technique and personal protective equipment as always needed to ensure compliance with OSHA regulations.

Job Requirement/Education

• High School Diploma or GED
• Medical Assistant diploma from an accredited college or university preferred
• At least 3 years' experience as a Medical Assistant
• Prior supervisory experience preferred
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft Office Suites or related software
• Requires exceptional interpersonal and communication skills, ability to interact with people from different background and cultures
• Requires the ability to manage multiple changing priorities in an effective and organized fashion
• Mush have knowledge of and always follow HIPA guidelines and secure Protected Health Information
• The ability to work in a constant state of alertness and safe manner

Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.

• IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Experience

• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
• Prior supervisory experience preferred
• 3 years' experience as a Medical Assistant

Licenses & Certifications

• Medical Assistant Diploma

Behaviors

• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.