What are the responsibilities and job description for the Customer Service position at In Loving Memory?
In Loving Memory is an established, small printing business located in Richardson, Texas. We have an immediate opening for a full time Customer Service Representative.
Job Description:
Tasks will include answering phones, processing and entering emailed orders, file prep for Designers, keeping track of orders throughout the day, proofreading programs before going to print, filing, and editing print ready files.
We work in a fast and efficient paced environment due to our 24-hour turnaround time. Our work here is repetitive and detail oriented. However, we do have a relaxed work environment with a small staff.
Skills Necessary:
·* Warm and pleasant phone attitude. Customer service skills a must!*
·* Ability to transcribe from hand written notes*
·* Attention to detail such as spelling, proper grammar, and layout details (typefaces, alignment, print imperfections, etc.)*
·* Ability to perform repetitive tasks without losing focus*
·* Problem solving, open to new solutions*
·* Ability to pick up new software and new systems quickly*
Familiarity with Software Knowledge:
· Word
· Microsoft Outlook
· InDesign (a plus!)
· PhotoShop (a plus!)
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Overtime
- Weekend availability
COVID-19 considerations:
We're responfing to COVID-19, by wearing masks in the office. Hand sanitizing stations are located throughout the building.
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location