What are the responsibilities and job description for the Lead Teller I-Bank Tower position at Independent Bank?
Responsible for the implementation and coordination of all branch operational responsibilities. Supervises the teller staff to include training, coaching and evaluating tellers.
DUTIES
1.Continually assesses the impact of processes and controls on the day-to-day operations of the branch to ensure an efficient environment and compliance with service standards.
2.Stays abreast of product changes
3.Reviews and follows up on management reports in a timely manner
4.Completes required audits and reconciliations of consignment items and general ledger tickets.
5.Ensures the adherence of the Bank's policies and procedures by all staff
6.Ensures regulatory compliance standards are met
7.Conducts periodic meetings with staff to discuss operational and / or fraud/security issues and provides training on pertinent topics
QUALIFICATIONS
Previous teller supervisor experience
Familiar with Branch Audits, Security and ATM balancing
Exceptional communication skills
Must be able to work a rotating schedule of 7am - 4pm or 9am -6pm Monday - Friday