What are the responsibilities and job description for the Counter Sales Associate position at Independent Plumbing & Heating, Inc?
Overview
We are seeking a motivated and customer-focused Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and support while promoting our products. Your ability to engage with customers, understand their needs, and deliver solutions will be key to your success in this position.
Duties
- Greet customers warmly and assist them with their inquiries and purchases.
- Operate the Point of Sale (POS) system efficiently for transactions.
- Handle cash transactions accurately and maintain cash handling procedures.
- Provide product demonstrations to educate customers about features and benefits.
- Upsell products based on customer needs and preferences.
- Maintain a well-organized sales counter and ensure merchandising standards are met.
- Stock shelves and manage inventory levels to ensure product availability.
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- Uphold excellent phone etiquette when handling customer calls or inquiries.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
Skills
- Strong customer service skills with a focus on building relationships.
- Proficiency in retail sales techniques, including upselling and merchandising.
- Experience with cash handling and basic math skills for transaction accuracy.
- Effective communication skills, both verbal and written.
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- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Previous experience with plumbing, HVAC and sprinkler parts a plus
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Job Type: Full-time
Pay: $17.00 - $24.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
Ability to Commute:
- Scottsbluff, NE 69361 (Required)
Ability to Relocate:
- Scottsbluff, NE 69361: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $24