Registration Assistant PT

Job Description

The qualifications and skill requirements for this position include:

The qualifications and skill requirements for this position include:

• Associate’s degree from an accredited institution;
• Proven clerical work experience;
• Documented work experience in the area of customer service;
• Knowledge of proper telephone etiquette;
• Ability to work with a diverse student population;
• Proven experience with Microsoft Office and Windows applications;
• Strong communication skills – both verbal and written;
• Ability to work independently as well as with others and be self-motivated;
• Ability to effectively handle multiple tasks at once;
• Ability to maintain strict accuracy and be detail oriented.
• As this position requires direct contact with college administrators, faculty, staff, general public and students on a regular basis, the ability to deal with all types of individuals professionally via telephone and in-person is extremely important;
• Bilingual preferred.
  
  

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The requirements for this position include, but are not limited to:

• Assisting students with registration, admission, and payment processes;
• Answering questions accurately and patiently about courses, degree programs, and admissions in person, through e-mail, and during telephone conversations;
• Demonstrating the ability to communicate effectively and professionally with a diverse student population;
• Maintaining knowledge and staying abreast of any changes related to the services provided by the educational services division to facilitate a point of entry to the student;
• Reviewing and interpreting program and student information for data input into a computerized system;
• Consistently demonstrating sound professional judgment relative to individual students;
• Understanding FERPA and the importance of student confidentiality.
  
  

SPECIFIC DUTIES AND RESPONSIBILITIES:

The specific duties and responsibilities for this position include, but are not limited to:

• Providing up-to-date and accurate admissions, residency, course, and program information;
• Processing applications and registrations for students enrolling in vocational, supplemental, and non-credit courses;
• Serving as a liaison for students coming in to talk with advisors, Financial Aid and Career Transfer Services;
• Assisting students in making appointments for various tests;
• Updating student information in the computer and student files;
• Processing registration and assisting counselors and advisors with various clerical tasks;
• Filing documents and completing other clerical tasks;
• Coordinating work flow to other offices;
• Assisting with campus and division projects in the recruitment, retention and success of students;
• Completing other duties and responsibilities as assigned;
• Normal working hours for this position are Monday through Friday 8am-5pm with flexibility to cover other shifts as needed;
• Flexible hours may be required during peak registration periods.
  
  

PHYSICAL REQUIREMENTS:

This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines, such as, copier, fax, calculator, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College.

Classification

Staff

Supervisory

No

FLSA Exempt

No

Employment Type

Temporary (Fixed Term)

Compensation and Application Deadline

Pay range starts at: $15.00/hour | All salary calculations start at the minimum salary and will be based on candidate's education and experience. | Open until filled.