What are the responsibilities and job description for the Clinical Manager position at Indiana Internal Medicine Consultants?
We are seeking an experienced Clinical Manager for a busy multi-specialty medical group. The Clinical Manager supports approximately 35 Office Providers and their staff to ensure the highest level of patient care is provided.
WHAT YOU WILL BE DOING: Assists in managing the daily operations of the IIMC Greenwood office, and supervises, directs, plans and coordinates the clinical and support staff.
- Manages and provides leadership and direction for the daily operations of the IIMC offices. Maintains an efficient work schedule for staff.Ensures daily workflow, addressing any problems that arise during the day and making decisions that affect the daily operations of the practice.
- Directs daily work activities to assure appropriate staff coverage to include coordination of staff schedules, scheduling of PTO, training and development of staff, and tracking of staff attendance records.
- Interviews, hires and develops clinic and support staff. Maintains an efficient training and work schedule.
- Participates in the employee Performance Review process and recommends merit increases, promotions and disciplinary actions. Provides necessary counseling/coaching sessions and participates in the recruitment process.
- Acts as liaison between physicians, staff, and patients.
- Monitors the scheduled appointments and patient flow.
- Ensures that patients are treated in a prompt and courteous manner by staff. Sees that visitors are screened and properly directed.
- Implements organizational policies and procedures.
- Directs the completion of disability forms, insurance related forms, assessing and completion of records duplication for outside sources (i.e., other physicians, hospitals, insurance companies, attorneys, etc.) ensuring that requests for information are handled properly, effectively and in a timely manner.
- Develop and implement short and long-term work plans and objectives for clinical and support staff.
- Conducts monthly staff meetings.
- Coordinates equipment maintenance for office and medical equipment.
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