Front Desk Receptionist - Indiana Spine Hospital

Who are we?

Indiana Spine Hospital is a private physician owned specialty hospital located in Carmel, Indiana. We are committed to providing excellent care for our patients and in turn understand the importance of providing the same to our employees. Team work is emphasized as well as each employee’s responsibility for individual work load.

ROLE OVERVIEW:

The primary function of this role is to provide a welcoming and professional environment for our patient and guests for their first impression of Indiana Spine Hospital.

PREREQUISITE EXPERIENCE:

Graduation from High School or GED equivalent with at least one year in a hospitality or customer service-related position. Previous work experience in a physician office or medical related position preferred.

ESSENTIAL FUNCTIONS:

The following list describes the essential duties of this role. Individuals in this role may not perform all of these duties, or may perform additional, related duties not listed here.

• Greet patients and visitors as they walk in the door. Provide helpful instructions and answers to their questions regarding their visit.
• Sorts incoming mail and distributes accordingly.
• Ensure the lobby is kept neat and professional. Straighten up as needed.
• Check restroom on first floor to ensure it is appropriately supplied and clean. Contact maintenance if there are areas that need attention.
• Assists with UPS/FedEx shipments and ensures parties are notified of deliveries and pickups.
• Assists with answering main telephone number and covering lunches for Registrars as needed.
• Assist with special projects as assigned.

Hours for this position are 7:00 am to 5:00 pm Monday through Thursday..

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 2 years (Required)

Work Location: In person