VA Certifying Official & Military Retention Assistant

Indiana Tech is a thriving, independent, teaching-oriented university that delivers career-oriented programming in a wide variety of disciplines that includes business, engineering, computer sciences, criminal justice, cybersecurity, marketing, health sciences, communication and helping professions. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its picturesque main campus, and nearly 5,000 students in its adult and online program. We offer degrees at the associate, bachelor’s, master's, and doctoral levels and undergraduate and graduate certificates.

Over 41% of our students are either globally or domestically diverse; this contributes to our unique vibrant and inclusive campus community. All academic programs are designed to provide students with relevant and practical experiences, including an emphasis on internships. The university is accredited by the Higher Learning Commission.

Indiana Institute of Technology embraces diversity and equal opportunity intentionally. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diversity and inclusion among our employees is critical to our success with respect to educating our students to become global citizens. Indiana Tech is an Equal Opportunity Employer.

Indiana Tech has big plans for its future. Learn more at Indiana Tech Strategic Plan.

General Summary

To provide accurate and timely processing of all paperwork required for military and veteran students utilizing VA and TA benefits to ensure clearance for class. Assists with the retention of military connected students.

Essential Duties & Responsibilities

• Prepare and submit enrollment certifications for all military connected students.
• Act as the administrator for the Military Scholarship.
• Maintain proactive communication with all military connected students.
• Responsible for timely customer service for all military connected students.
• Maintain records for Yellow Ribbon scholarships and supply information needed to the business office and financial aid office.
• Responsible for annual renewal of Yellow Ribbon program participation.
• Act as primary contact for State Approving Agency for VA.
• Responsible for the completion of external military and veteran surveys.
• Work at traditional school recruiting events when needed.
• Complete various other work duties as determined by leadership.
• Support the mission, vision, and strategic plan of Indiana Institute of Technology.

Qualifications

• Bachelor's degree preferred

• Detail-oriented with the ability to work with a high degree of accuracy
• Exceptional customer service skills
• Organizational skills
• Time-management skills
• Ability to work effectively autonomously and in a group setting

• Computer skills

• Windows:        Intermediate
• Word:              Intermediate
• Excel:              Intermediate
• Jenzabar:         Advanced

Experience

• Three years of relevant work experience

Working Conditions

Work is normally performed in a typical interior/office work environment. Overnight travel may be required periodically to attend conferences.

 

A resume and cover letter is required in the application process.

**The position remains open until filled; a review of candidates will commence as application materials are received.

Qualifications