Network Technician

Locations : Southlake, TX 76092 or Branchburg, NJ

Duration : 6 months (possible extenstion)

Total : 40 Positions

Will need to work onsite from one of the following locations : 500 West Dove Road, Southlake, TX 76092 or 145 Chubb Way, Branchburg, NJ 08876

• Troubleshoot the wireless voice / data network architectures relating to system performance impairments in roaming, transport, hardware & software faults, translations, and voice / data elements.
• Apply knowledge of LTE networks and 5G technologies to resolve customer issues.
• Correlate customer complaints received from customer technical support with various network elements to resolve service impacting conditions.
• Drive troubles to resolution by engaging internal and external resources.
• Provide accu
• and timely documentation of actions.
• Work with external and internal organizations coordinating and troubleshooting network events.
• Perform triage, fault isolation, and remediation of network events.
• Analyse and interpret complex voice / data call flows and knowledge of call routing translations and dialling plans.
• Gene
• drive, and update problem-tracking tickets via multiple systems and continually improve business practices.
• NRB is a 24x7 operation, schedules may vary to include days, nights, and weekends

Indotronix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.