Deskside Support

Job Description
This position will provide IT support for Collins Aerospace labs. Our labs serve as a workspace for a variety of engineering activities. The client landscape includes a variety of current and legacy technology including; Windows, Red Hat, Ubuntu, Solaris systems and accompanying hardware. Lab systems adhere to strict Government regulations and team members must operate in accordance with Corporate policies.

Principal Responsibilities:
-Software & hardware support
-Systems maintenance
-Systems upgrades
-Technical implementation reviews with customer and peers
-Knowledge documentation & review
-Identify gaps in process and propose ideas to improve efficiency
-Infrastructure support of small / local environments
-Coordinating cross-functional work activities with peer groups
-Customer communications in regards to systems outages and maintenance activities

Education:
Required: High school diploma or equivalent

Required Qualifications:
Candidate should have at least 2 years med/large enterprise experience in at least two of the following:
-Client computer hardware support
-Customer service
-Windows (XP or newer OS)

Preferred Experience:
-Linux Operating Systems

Job Type: Contract

Pay: $25.00 - $30.00 per hour

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Systems maintenance and upgrades: 5 years (Required)
• documentation & review: 5 years (Required)
• Windows (XP or newer OS): 5 years (Required)
• LAN/WAN: 5 years (Required)
• Troubleshooting: 4 years (Required)
• Software & hardware support: 5 years (Required)

Work Location: In person

Salary : $25 - $30