What are the responsibilities and job description for the Deskside Support position at Infinite Computing Systems?
Job Description
This position will provide IT support for Collins Aerospace labs. Our labs serve as a workspace for a variety of engineering activities. The client landscape includes a variety of current and legacy technology including; Windows, Red Hat, Ubuntu, Solaris systems and accompanying hardware. Lab systems adhere to strict Government regulations and team members must operate in accordance with Corporate policies.
Principal Responsibilities:
-Software & hardware support
-Systems maintenance
-Systems upgrades
-Technical implementation reviews with customer and peers
-Knowledge documentation & review
-Identify gaps in process and propose ideas to improve efficiency
-Infrastructure support of small / local environments
-Coordinating cross-functional work activities with peer groups
-Customer communications in regards to systems outages and maintenance activities
Education:
Required: High school diploma or equivalent
Required Qualifications:
Candidate should have at least 2 years med/large enterprise experience in at least two of the following:
-Client computer hardware support
-Customer service
-Windows (XP or newer OS)
Preferred Experience:
-Linux Operating Systems
Job Type: Contract
Pay: $25.00 - $30.00 per hour
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Systems maintenance and upgrades: 5 years (Required)
- documentation & review: 5 years (Required)
- Windows (XP or newer OS): 5 years (Required)
- LAN/WAN: 5 years (Required)
- Troubleshooting: 4 years (Required)
- Software & hardware support: 5 years (Required)
Work Location: In person
Salary : $25 - $30