Order Fulfillment / Warehouse Specialist

WANTED: E-commerce Order Fulfilment, Part-Time to Full Time In Season

Infinity Cutting Tools – Oldsmar, FL

Who We Are:

Infinity Cutting Tools has grown steadily over the last 21 years to become a leading online retailer of woodworking tools to customers all over the world. We're an E-commerce company and we ship orders daily to our loyal customer base. These woodworkers depend on us to supply them with quality tools for their next projects. We're known for the outstanding quality of our products and for our dedication to customer service.

You'll Make A Big Impact On Our Warehouse Team

Infinity Tools has an immediate opening for the right 'team player' to help us in our Warehouse Operations. The best person for this role will be someone who has has a proven track record in warehouse operations and has a high level of customer service skill. This position will start ASAP and is part-time from M-F, 9am-1pm. It will transition to full-time in November as our season starts and will likely remain that way through May or June of 2025.

You'll be contributing to warehouse operations and you'll enjoy a variety of responsibilities during the workday. A typical work day will be pulling, packing and shipping orders as well as light assembly and receiving inventory. Our average shipment weighs around 5 lbs so no heavy lifting is required. Experience with Fedex, USPS and UPS shipping software is a big plus. We're looking for someone who wants to grow with the company and is willing to take on additional responsibilities as you prove yourself to be a valuable part of our team.

What we offer:

• Competitive compensation package, benefits and $20 starting hourly
• Pleasurable working environment in modern and clean building
• Paid Time Off
• National Holidays
• Health Insurance
• M-F, 8:30 - 5pm

You must possess:

• Knowledge of woodworking tools very helpful
• At least two years of warehouse operations experience
• At least two year of proven customer service excellence
• A friendly personality that comes across in both phone and email conversations
• Above average written and verbal communication skills
• Strong computer skills, including Microsoft Outlook and Excel
• Excellent attention to detail and a highly organized mindset
• Ability to take notes and work independently to complete a variety of tasks

You’ll also need:

• Associate’s degree from an accredited college or university.
• Professional experience in picking, packing and shipping small to medium sized packages.
• Knowledge of woodworking products and practices OR a background working with specialized tools is a big plus.

Duties include but not limited to:

• Replying to customer questions and concerns via email
• Answering support questions via our online ticketing system
• Picking, packing and shipping orders in our warehouse

Principals only. Recruiters, please don’t contact this job poster. Do NOT contact with unsolicited services or offers.

Job Type: Full-time

You have requested that Indeed ask candidates the following questions:

• How many years of Customer Service experience do you have?
• How many years of Woodworking Tools experience do you have?
• What is the highest level of education you have completed?
• How many years of Warehouse experience do you have?
• Are you authorized to work in the following country: United States?
• Are you willing to undergo a background check, in accordance with local law/regulations?

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Do you have picking, packing and shipping experience? Please provide some detail.

Education:

• Associate (Required)

Work Location: In person

Salary : $18 - $20