What are the responsibilities and job description for the Corporate Trainer position at Infinity?
Infinity is an award-winning inside sales and service agency that helps admired brands Get Customers and Keep Customers. We were established in 1996 and today we have two US facilities located in Cedar Rapids, IA and Bingham Farm, MI.
We employ more than 300 sales and service professionals that represent our clients, who are well-known brands in the logistics, automotive, software, digital and financial services industries.
WHAT YOU WILL DO
As a Trainer at Infinity, you will represent a variety of global brands in different verticals and train our salespeople to consistently meet or exceed sales goals.
The ideal candidate will be a confident public speaker and a devoted educator who is up-to-date on the latest tools and resources needed to facilitate and improve employee training and performance. The Trainer will develop employees by cultivating their skills and knowledge. The Trainer will deliver training to new employees to certify them to sell products for a variety of global brands. Organizational skills and a positive attitude are important qualities to the success of this role.
On a typical day, you will:
- Implementation and execution of all new hire and training and continuous education
- Collaborate with managers to determine training needs and schedule training sessions
- Lead the development/implementation of new training programs
- Lead, motivate and influence others to maximize performance
- Set high standards of performance, pursue aggressive goals and achieve them
- Develop, refine and institute existing and new methods of training and setting/measuring of quality assurance goals
- Ability to enforce company policies regarding process, compliance and quality standards
- Develop, maintain, and update training materials
- Support and mentor new employees
- Conduct evaluations to identify areas of improvement
- Monitor employee performance and response to training
- Offer effective feedback and counseling to front line associates and manager
- Provide trainee transition support from training to live calling environment
- Conduct ongoing skills enhancement training
- Develop and assemble all related training materials
SKILLS YOU WILL NEED TO BE SUCCESSFUL
Our most successful Trainers come from a wide variety of backgrounds. Some are long-time professionals looking to gain a work-life balance. Some are changing careers and are seeking the rewards of working as a corporate trainer. Others are former educators looking to help organizations train and educate employees who are launching their careers by starting in sales—the fastest-growing job category in the US.
No matter where they come from, our most successful Trainers have:
- A minimum of 2-4 years of training delivery experience required, preferably in a sales environment.
- Phenomenal communication, presentation and public speaking skills
- Organizational and time management abilities
- Critical thinking and decision making
- Excellent oral and written communication skills
- Desire and ability to work in a highly changing environment
- Excellent organizational skills
- Ability to work without direct supervision in a fast-paced environment
- Extensive knowledge of Microsoft Office package to include Word, Excel and PowerPoint.
Why you will love Infinity
- We offer paid time off for vacation, personal and sick days and holidays
- Retirement 401(k) match after 6-months of employment. 100% vested immediately
- Professional development and career pathing opportunities available – we promote from within
- Our award-winning training program starts day 1 and will be there to support you as you grow
- We have a strong 10X culture that we certify all team members on
We value Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code, a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities.
Health and Safety
At Infinity, we take health and safety very seriously. With the current COVID-19 pandemic being relevant in the workplace, we have taken best-in-class measures including:
- Enhanced in-office cleaning using CDC approved disinfectant
- On-going cleaning in the building and common areas
- Ample supply of self-cleaning inventory and hand sanitizer placed throughout
- Masks and gloves available on request – masks required outside of office
- Restricting all outside visitors
- One-way paths and social distancing measures in place
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Training & development: 2 years (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location