Network Engineer

Infogain, recognized as the 2nd fastest growing company in Everest Group Engineering Services Top 50™, is seeking a Network Engineer to join our team.

Duties:

• Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers, Point of Presence (POP), edge, backbone, datacenter, and content delivery network (CDN) infrastructure.
• Provide onsite network support and expertise on local data center campus and remote support for POP sites while working with local vendor support staff
• Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network
• Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
• Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
• Work with network provisioning engineers to turn up new circuits and engage and escalate with vendors to troubleshoot out-of-service or faulty circuits.
• Queue Management for tasks and incidents, participate in ongoing DC/POP deployment projects
• Use internal tools and scripts to configure, monitor, and repair servers and network equipment
• Develop internal documentation and conduct training as needed or appropriate
• Proactively contribute to documentation, automation and processes as they evolve
• Follow, improve, and implement data center and POP best practices
• Participate in on call activities and follow escalation process to support the infrastructure 24/7

Skills/Experience:

• CCNA/JNCIA minimum
• Understanding of PoP infrastructure, being familiar with concepts such as MMR, cross connect, peering, cage, patch panel, ODF.
• Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
• Experience in ordering cross connects as well as local patches.
• Experience in Edge capacity provision and decommission.
• Experience in network optimization (re-stripes, migrations, capacity upgrades).
• Solid understanding and hands on experience in protocols such as BGP, LACP, IS-IS, MPLS.
• Strong attention to detail with excellent time management and organization skills.
• Excellent experience in maintaining documentation.
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure.
• Ability to interact with external peers and vendors, as well as with other teams within the organization.
• Programming and scripting capabilities are strongly desired.
• Excellent communication skills.