Information Technology Specialist 3 Information Security - 9392

The duties that the incumbent of the vacancy will be expected to perform. Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Multiple shifts being filled for 24x7x365 operations. Additional details on work shift will be discussed at time of interviewUnder the direction of senior leadership within the Office of Information Technology Services Chief Information Security Office, the incumbent will be a Tier 1 Analyst working in the New York Security Operations Center (NYSOC) participating in the intake and triage of a wide variety of security events for NYSOC subscribers. The incumbent will leverage a variety of threat intelligence sources and indicators of compromise (IOCs) to perform SOC services across a large and diverse multi-entity environment. The incumbent will participate in the ingestion and response to all forms of threat intelligence and vulnerability announcements received from many third parties such as vendors, DHS CISA, MS-ISAC, NYSP, and other sources of open-source intelligence.This position requires the incumbent to possess a solid understanding of the current cyber threat landscape, the tactics, techniques, tools, and procedures commonly leveraged, and the steps necessary to swiftly identify, and contain a potential cyber threat. Additionally, this position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction.Due to the nature of the work performed by the SOC, this position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities as needed.Duties include, but are not limited to: • Support Tier 0 analysts in the identification, triage, and escalation of security events.• Monitor multiple sources (phone, email, automated systems, etc.) for new security events.• Follow all established procedures, workflows, and tasks related to NYSOC activities.• Work with Tier 0 analysts and the SOC team to ensure identified incidents are documented and escalated efficiently.• Ensure that tickets are properly created and tracked in the ticket management system, and in a timely manner.• Ensure that trusted third party notifications are forwarded to the appropriate stakeholders.• Provide input and feedback in the development and revision of standard operating procedures and workflows.• Provide supporting analysis related to cyber security incidents and events.• Provide input and feedback to the engineering and development team to appropriately tune the performance of multiple security tools such as endpoint detection and response (EDR), Security Orchestration, automation and response (SOAR), sandbox tools, antivirus/antimalware, and security incident and event management (SIEM) to increase the quality of generated alerts.• Participate in active projects to help identify and resolve issues/problems to ensure successful outcomes are achieved.• Maintain an adequate level of current knowledge and proficiency in information security through annual Continuing Professional Education (CPE) credits directly related to information security.• Perform additional duties as assigned.

The minimum qualifications required for this vacancy. Minimum Qualifications Bachelor’s degree* with at least 15 credit hours in cyber security, information assurance, or information technology; and two years of information technology experience, including one year of information security or information assurance experience**.* Substitution: bachelor’s degree candidates without at least 15 course credits in cyber security, information assurance, or information technology require an additional year of general information technology experience to qualify. Appropriate information security or information assurance experience may substitute for the bachelor’s degree on a year-for-year basis; an associate’s degree requires an additional two years of general information technology experience.** Experience solely in information security or information assurance may substitute for the general information technology experience.

Additional comments regarding the vacancy. Additional Comments Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.We are recruiting for 2 positions within this role.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

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