Associate Client Manager

Infosys is seeking an Associate Practice Engagement Manager for its Engineering Services Practice. The Associate Practice Engagement Manager (APEM) is responsible for all client interfaces within the assigned account scope. The APEM works together with their manager (PEM/Senior PEM) to build an account plan and is responsible for client management based on the account plan. Usually, the APEM handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.

About Infosys Engineering Services:

Enterprises need resilient networks, digitally connected workforce, and smart connected products, to reorient their production to be more local and enable faster launch of new offerings. This requires massive engineering interventions in product design, software defined networking, robotics, IoT, Unified Communication/Contact Center and containerization. Infosys Engineering Services is strategically positioned to respond to real-time customer needs and build technology offerings that are highly competitive while focusing on continuous cost improvements. To learn more about Infosys and see our ideas in action, visit Infosys - Consulting | IT Services | Digital Transformation

Role Description:

Client relationship management and business development: manage client relationships, build a portfolio up to $10mm, own the opportunity management cycle: Prospect-Evaluate-Propose-Close

Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client

Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

Required Qualifications:

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7 years of experience, with strong sales/relationship management/account management experience

Track record of interacting and building relationship with C-level client contacts

Experience in driving large deals, with proven track record of closing deals

Experience in Wi-Fi, 5G, SDN, NFV, MEC, Unified Communications, and VOIP. Additionally, candidates should have impressive credentials in either building or selling Network OSS offerings, including Plan & Build, Network Inventory, Provisioning, Assurance and Network Testing.

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

Knowledge of industry specific go-to-market solutions

Good understanding of industry specific business issues and drivers

Global Delivery Model experience

Experience managing large multi-location consulting engagement teams

EEO/About Us :

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.