Crew Support Specialist

Company Description

Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing industry, and providing a ship anchorage in Louisiana. As the leading carrier, we operate a fleet that transport aggregates, grain, fertilizer, coal, ores, alloys, steel products, chemicals, and other products.

We're committed to being the best at whatever we do. We're continuously growing, adapting, and responding, and we're successful because of the outstanding hard work and creative energy of our associates.

Job Description

We’re looking for a Crew Support Specialist to join our Crew Dispatching team in Paducah, KY. This role will be responsible for providing all administrative support to the department. You will also serve as a backup Crew Dispatcher for those out on vacation.

What you will be doing:

• Analyzing and updating: Unavailability reports to identify and resolve gaps in Crew status.
• Processing Trip Eligibility, Vessel Work History and Job Code Override reports from Crew Solutions to recognize associates in need of trip pay and promotions for payroll
• Managing MASS and One-Off PAF’s for RTW, Terminations, Suspensions, Personal leaves, etc.
• Adding and removing boat assignments for new hire and terminated associated in Crew Solutions
• Serve as the liaison between Marine Payroll and Crew Operations in gaining and updating data in Crew Solutions
• Processing annual MVR requests for all associates that meet the criteria
• Assisting with answering external calls and transferring to appropriate departments
• Processing Crew travel expenses
• Assisting with booking crew travel and hotel accommodations
• Filling in for Crew Dispatchers on vacation or out on LOA.
• Tracking no-call, no-show list, and mailing termination letters as needed
• Maintaining the Crew Change calendar and Weekend Duty Roster for Crew Dispatch
• Maintain Crew Dispatcher vessel assignments
• Supporting back up switchboard responsibilities
• Assisting with mail distribution
• Maintaining department Outlook calendar
• Sponsoring Department activities such as associate anniversary celebrations, birthday celebrations and holiday festivities
• Ordering and maintaining office supplies (printer paper, toner, etc and report any maintenance for Crew Dispatch copier) as needed
• Coding Regions Bank report for Crew Travel
• Running various reports as needed
• Coding and processing various online expenses
• Processing Jury Duty Letters
• Supporting department activities with regular and prompt attendance
  
  

Qualifications

Knowledge, Skills, and Abilities:

• High School Diploma / GED required
• Microsoft Office Skills
• Good communication skills
• Time management
• Ability to stay organized in a fast-paced environment
  
  

Additional Information

• A competitive compensation package
• Comprehensive benefits including Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• Generous paid time off benefits
• 401K match upon first day of hire
• Life and AD&D, Employee Assistant programs, Group Legal, & more
• Associate growth and development encouraged through internal training and tuition reimbursement program
• Casual Dress Code
  
  

All your information will be kept confidential according to EEO guidelines.

If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at Recruiting@ingrambarge.com

Ingram Marine Group and its affiliates (“Company”) is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

EEO/AA Employer/Vet/Disabled

We participate in EVerify

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf