What are the responsibilities and job description for the Customer Service Specialist position at Inkelaar Law?
Location: Omaha, NE | Job Type: Full-Time | Compensation: Competitive Growth Opportunities
Do you love helping people? Thrive in a fast-paced environment? Speak both Spanish and English fluently? Do you have experience as a teacher and or in sales? If so, please apply!
Inkelaar Law is seeking a passionate and energetic Bilingual Customer Service Representative(s) who is ready to make a real difference in clients’ lives. This is more than just a job — it’s a chance to grow your career while helping those who’ve been injured and need a voice.
What You’ll Do
Apply today and let’s help people together — one case, one client, one conversation at a time.
Submit your resume and a short note on why you're the perfect fit. We can’t wait to meet you!
Compensation: $18 - $19 hourly - potentially more based upon experience
Do you love helping people? Thrive in a fast-paced environment? Speak both Spanish and English fluently? Do you have experience as a teacher and or in sales? If so, please apply!
Inkelaar Law is seeking a passionate and energetic Bilingual Customer Service Representative(s) who is ready to make a real difference in clients’ lives. This is more than just a job — it’s a chance to grow your career while helping those who’ve been injured and need a voice.
What You’ll Do
- Be the first impression of our firm — greet clients with empathy and professionalism
- Handle client calls, updates, and questions in both English and Spanish
- Coordinate with attorneys and case managers to move cases forward smoothly
- Keep clients informed, engaged, and supported throughout their case
- Accurately input data and help organize case files using our case management system
- Bilingual fluency in Spanish and English (required)
- Prior customer service or client-facing experience preferred
- A friendly, upbeat attitude and genuine compassion for helping people
- Strong attention to detail, follow-through, and organizational skills
- Comfort with technology and eagerness to learn new systems
- A mission-driven firm that fights for justice you deserve
- Positive, supportive team culture that feels like family
- Room to grow: career pathing and professional development available
- Competitive compensation and regular recognition for outstanding performance
- Make a real impact every day for those who’ve been hurt and need support
Apply today and let’s help people together — one case, one client, one conversation at a time.
Submit your resume and a short note on why you're the perfect fit. We can’t wait to meet you!
Compensation: $18 - $19 hourly - potentially more based upon experience
Salary : $18 - $19