Dental Treatment Coordinator

Seeking a Front Office Coordinator with Sales Savvy & Service Excellence

Are you someone who loves people, is obsessed with details, and thrives in a fast-paced environment? Do you take pride in offering 5-star customer service while confidently guiding patients to move forward with treatment? If so, we want to meet you!

Why Join Our Office?

• Growth-Oriented Team – We're committed to developing our team through mentorship and ongoing training.
• Performance-Based Pay – Competitive hourly pay bonus opportunities based on performance.
• Positive Culture – We celebrate wins, work hard together, and keep a light-hearted energy.
• Leadership That Invests in You – Your success and growth is our mission.

Key Responsibilities

• Greet every patient with professionalism, warmth, and enthusiasm.
• Present treatment plans clearly and confidently.
• Help patients move forward with recommended care.
• Collect payments and review financial responsibilities with patients.
• Schedule appointments accurately and strategically to support office flow.
• Communicate clearly with the clinical team and front office team.
• Handle phone calls and emails with empathy and efficiency.
• Stay composed and focused during busy times.

Who We're Looking For

We are looking for someone who embodies our core values:

• Be Positive and Enthusiastic – You bring high energy and create a welcoming environment for patients and team members.
• Be Coachable and Open-Minded – You welcome feedback and are constantly improving.
• Share the Load – You work as a team and take ownership for what needs to get done.
• Have Passion for the Details – You stay organized, follow through, and never let things fall through the cracks.
• Create Raving Fans through 5-Star Service – You go above and beyond for patients and build strong relationships.
• Do the Right Thing for the Right Reason – You make decisions based on what is best for the patient and the team.

Requirements

• 2 years of front office experience in a dental, medical, or customer-facing sales environment.
• Experience with treatment presentation, scheduling, and patient communication.
• Familiarity with TECHNOLOGY is a MUST.
• Available to work full-time including occasional Saturdays.

How to Apply

Please follow these instructions carefully:

• Submit your resume and a short cover letter explaining why you're the perfect fit.
• Include the subject line: "Front Office Rockstar – [Your Name]"
• Answer this question in your email: "What do you believe makes a patient say yes to treatment, and how do you help make that happen?"

We're excited to meet someone who is the right fit for our team. Apply today!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Application Question(s):

• After reading our job post and learning about our office, what specifically makes you want to work with us over other dental offices? Please be specific.

Ability to Commute:

• Riverside, CA 92506 (Required)

Ability to Relocate:

• Riverside, CA 92506: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25