What are the responsibilities and job description for the Account Executive position at Innovative Office Solutions LLC?
Essential Functions:
• Effectively utilize our sales strategy selling business to business and ensure the company meets revenue and profit objectives through targeted prospecting of small, mid-size and large accounts.
• Grow customer business through:
o Acquisition of new customers through lead generation.
o Productivity solutions in multiple categories.
o Develop and execute annual and quarterly category penetration strategies determined with Sales Director.
o Leverage specialists to grow business.
• Develops and maintains outstanding working relationships with customers to ensure customer satisfaction and delivery of Brand Promise.
o Works with Customer Service and Account Coordinators to ensure customer understands ordering process.
o Investigates and resolves customer issues.
o Maintain company retention rate for your customer base.
o Develop and maintain relationships with purchasing contacts.
• Achieve defined sales and activity goals
o Utilize CRM for prospecting, account management, activity management and forecasting.
o Perform dashboard activities goals as agreed upon with your Sales Director (New Customers, Insiders, Tours, Business Reviews and Opportunities).
o Utilize and run reports/tools as necessary.
o If you are under 80% of your goal, as well as not accomplishing your dashboard activities, you will be subject to a performance improvement plan.
• Participate in regular sales meetings, trainings and events as necessary and required.
Minimum Qualifications:
• Bachelor’s Degree (BS or BA), or equivalent experience
• 1 – 3 years of successful sales experience
• Proficient in PowerPoint, Excel and Outlook and/or is actively gaining proficiency
• Outstanding customer service and verbal and written communication skills
• Able to manage multiple priorities in a fast-paced environment
• Proven self-starter with energy and motivation to find, develop and close sales
• Must be results oriented and driven by both financial and career opportunities
• Knowledge of products, pricing, competition and sales objectives preferred
• Ability to succeed in a competitive selling environment
• Industry knowledge a plus