What are the responsibilities and job description for the Front Desk Receptionist position at Innovative Physiatry Spine Clinic?
Innovative Physiatry Spine Clinic is looking for a reliable and friendly Front Desk / Medical Assistant to perform various office and clinical duties to keep our healthcare practice running efficiently. Our Front Desk / Medical Assistant will work directly with patient to help make appointments, check-in/out, and all other front desk responsibilities. The candidate will also help healthcare practice staff to collect test samples, take vitals, maintain patient records, and explain common medical procedures to patients. He or she will also need to be flexible in other job duties not limited to assist in the front desk’s responsibility. The target is to complete all activities accurately, professionally, with high quality, and in a timely manner.
Responsibilities
- Schedule and create the new and existing patient chart and appointments
- Take and record patient information such as vital signs and changes in medical history
- Update and file medical records and insurance reports
- Obtain referrals and/or prior authorization for visits and procedures
- Assist during medical examinations
- Produce and distribute correspondence memos, letters, faxes, and forms
- Prepare and clean treatment rooms and medical instruments
- Work in the front office taking care of tasks such as answering phone calls, register patients, and greeting patients as they enter the practice
- Flexible in other job duties not limited to assist in the front desk’s responsibility.
Skills
- Knowledge of medical office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Social perceptiveness and service-oriented
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficiency in MS Office and patient management software
- Certification / Diploma in medical assistance/assisting (preferred)
Work Remotely
- No
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Schedule:
- Monday to Friday
COVID-19 considerations:
All patients are encourage to wear a mask.
Ability to commute/relocate:
- Saint Johns, FL 32259: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Administrative Assistants & Receptionists: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location