What are the responsibilities and job description for the Insurance Sales Agent/ Customer Service Rep position at Insurance Professionals of Georiga?
Customer Service/ Sales Agent:
IPG is searching for a customer service/Sales rep to join their team. As a team member of IPG you will Service all lines of insurance including auto, home, Commercial and life insurance. We are seeking an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience
Must be able to make the commute to our agency location in Rex, GA. This is an in-office position.
Responsibilities: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and World Class customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to establish and meet marketing goals.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience Growth potential/Opportunity for advancement within my office
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Maintain a strong work ethic with a total commitment to success each and every day
Requirements
- Property & Casualty license (For Sales Position not Customer Service)
- Life and Health license (For Sales position Not Customer Service)
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
Communication method(s) used:
- Phone
- Chat
- In person
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Type: Full-time
Pay: $35,000.00 - $61,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Rex, GA 30273 (Required)
Ability to Relocate:
- Rex, GA 30273: Relocate before starting work (Required)
Work Location: In person
Salary : $35,000 - $61,000