What are the responsibilities and job description for the REFERRAL CLERK position at Integrated Practice Management LLC?
Description
- Makes patient care referrals to outside agencies according to policies, procedures and responsibilities.
- Documents all referrals and forwards referral documents to appropriate personnel / department.
- Follows up the referrals in a timely manner to assure that appointments are made for appropriate care or testing.
- Answers patient inquiries and takes messages for follow up.
- Assists providers in completing all medical documentation needed to provide referral services following the specific procedure provided by Nurse Supervisor as to what needs to be sent to specific entities.
- Participates in staff meetings and other meetings as instructed.
- Maintains confidentiality within the workplace and within the community.
- Handles protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Adheres to the Mission and Values
Performs other duties as required and assigned