Field Service Technician

Who We Are:

Integrated Scale Systems is a well established and expanding company specializing in the sales and service of industrial weighing equipment. It also serves as the hardware service support arm of Valdata Systems, a leader in chemical management software systems.

Who You Are:

Integrated Scale Systems, a supplier of industrial weighing equipment and instrumentation, is currently seeking to hire a Field Service Technician with excellent troubleshooting skills.

What You'll Do:

• Perform installation, maintenance, and repair of industrial weighing equipment.
• Conduct troubleshooting and diagnostic tests to identify and resolve technical issues.
• Provide on-site technical support and assistance to customers across multiple locations.
• Read and interpret manuals, schematics, and drawings related to industrial weighing equipment.
• Utilize specialized tools and equipment to perform tasks efficiently and accurately.
• Ensure compliance with company policies, procedures, and safety regulations at all times.
• Deliver outstanding customer service and support to a diverse clientele.
• Maintain a high level of technical proficiency through ongoing training and development.
• Work collaboratively with team members to achieve departmental goals and objectives.

What You Bring:

• Ability to lift up to 50-60 pounds several hundred times a day.
• Valid Driver’s License and clean driving record.
• Reliable transportation to the shop during the training period.
• Proficiency in reading and interpreting technical manuals and drawings.
• Experience with PC/Windows operating systems (wireless/wired networking knowledge is a plus).
• Willingness to work overtime and travel throughout the designated regions.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Capacity to work independently and unsupervised to accomplish assigned tasks.
• Prior experience in a similar role is preferred but not required.

What We Offer:

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health, vision, dental, and 401K.
• Company-provided training and development opportunities.
• Access to specialized tools and equipment.
• Company vehicle provided after successful training period.

Schedule: Standard hours of operation are from 8:00 am to 4:30 pm. Overtime may be required based on business needs.

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