What are the responsibilities and job description for the Product Specialist position at Integrity Marketing Group?
About Ritter Insurance Marketing
Ritter Insurance Marketing is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents.
Job Summary
The position is responsible for establishing and generating agent relationships and providing superior service to agents within their territory.
Primary Responsibilities
Develop and maintain a working knowledge of all specified complimentary ancillary products and basic knowledge of each product’s strengths and weaknesses and/or ability to research and access resources which will provide this information.
Basic understanding of Medicare Parts A, B, and C and how each complimentary product line pairs with current Medicare plans.
Develop agent relationships by providing support to and continuing to develop relationships with agents successfully recruited to Ritter by the National Sales Team, Agency Team, and Field Reps, attending sales events, trade shows, and road shows, and hitting benchmark of agent touchpoints to develop relationships.
Provide information on strong products in the agent’s area.
Work all agent referrals and service requests as received, following contact process with leads to include emails, calls, and mailers assist agents with detailed product information as requested by the National Sales Representatives.
Conduct outreach at designated times during the agents’ first 90 days of being contracted to help facilitate the initial product sale.
Develop and present marketing content and copy to be used by the National Sales Team for the recruitment of agents to appoint with ancillary products, including but not limited to agent training webinars, product promotional videos, newsletters, e-mail campaigns, and annual Ritter Summits.
Identify and provide service and support to existing agents.
Additional responsibilities as assigned by Manager.
Primary Skills & Requirements
Education/Certification: High School Diploma or equivalent required. Bachelor’s Degree in marketing, sales, or business preferred. Life and health insurance license preferred.
Required Knowledge: Basic understanding of insurance and agent relationship. Knowledge of sales and marketing strategy preferred.
Experience Required: Some experience necessary. If no experience, the general path is one year as a Product Support Specialist.
Skills and Abilities: Excellent communication skills, especially over the phone, good computer and typing skills, excellent customer service skills, soft sales skills, ability to operate related computer applications and other business equipment including email, copy machine, scanner, fax machine, and telephone. Minimal travel required.
About Integrity
Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
