What are the responsibilities and job description for the Guest Services Agent position at InterContinental Minneapolis-St. Paul Airport?
$500 Welcome Bonus!
Perks
Free meal, free parking, welcome bonus, global hotel discounts
2:30pm-11pm Full Time, must be available both weekend days $500 hiring bonus
Position Information: The Guest Service Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; thank guests with genuine appreciation.
Qualifications:
Must have previous Hotel Front Desk Experience
- Prior guest service and cash handling experience necessary.
- High School diploma or equivalent.
- Ability to communicate effectively with the public and other Team Members.
- Read, write and speak English fluently.
Must be able to stand for up to 8 hours.
Salary : $500