Junior Account Manager

Our mission at Interface Billing Solutions is to empower healthcare organizations through the art and science of Revenue Cycle Management. We believe in a future where financial stability and patient care excellence coexist seamlessly. With unwavering dedication, innovative solutions, and a relentless commitment to integrity, we inspire our clients and employees to thrive, driving positive change in the healthcare industry. Together, we reimagine possibilities, ensuring that every patient's journey is met with financial clarity, and every organization's vision becomes a reality.

Job Summary:

We are seeking a dedicated and passionate individual to join our team as a Junior Account Manager, focusing on serving our clients in the mental health and rehabilitation industry. This is an excellent opportunity for someone looking to start their career in healthcare finance and revenue cycle management under the guidance of Senior Account Managers. The ideal Jr. Account Manager is willing to learn about the behavioral healthcare industry and develop hands-on experience with client relationship management. This is an entry level role with no previous experience in account management or behavioral health required.

Responsibilities:

·     Client Relationship Management: Build and maintain strong relationships with clients, ensuring client satisfaction and addressing any concerns promptly.

·     Account Coordination: Work closely with senior Account Managers to coordinate and execute account plans, assist in overseeing the revenue cycle process, and ensuring seamless communication between the client and internal teams.

·     Problem Resolution: Identify and resolve client issues in a timely manner, collaborating with cross-functional teams to deliver effective solutions.

·     Revenue Optimization: Support the analysis of financial data and performance metrics to assist in identifying opportunities to optimize revenue cycles for clients, supporting their financial success.

·     Learner Mindset: Stay updated on industry regulations and compliance requirements relevant to the mental health and rehabilitation sector.

Qualifications:

·     Bachelor’s degree required.

·     Excellent interpersonal skills and strong communication.

·     Results-oriented with a focus on meeting deadlines.

·     Ability to work independently and collaboratively in a team-oriented environment.

·     Proficient in working in a digital environment and using multiple software for productivity, communication, and documentation.

·     Excellent organizational and time-management skills.

·     Works with a sense of duty – values strong attention to detail.

·     Works with a sense of urgency and prioritizes time-sensitive deadlines.

·     Ability to multitask, prioritize, and remain organized.

·     Interest in healthcare finance and revenue cycle management, with a specific focus on the mental health and rehabilitation industry.

·     Excellent analytical, communication, and problem-solving skills.

·     Ability to work in a fast-paced environment and willingness to learn and adapt.

What We Offer:

·     Competitive pay and performance-based incentives with accelerated opportunities for growth based on meritocracy with less focus on seniority.

·     Comprehensive benefits package, including health/dental/vision insurances, and 401(K).

·     Ongoing professional development opportunities.

·     A positive and collaborative work environment focused on making a difference.