Order Processor

Looking to build your career and design your future? You have come to the right place. Job Description Responsible for receiving and processing incoming work orders, maintaining records and compiling reports. Gather and translate all necessary customer and internal data to develop accurate and detailed orders that support successful installation. Work in conjunction with branches, customers, and other internal teams to ensure orders are completed in a timely manner. Primary Tasks & Responsibilities Performs accurate and timely entry of customer selection into order processing system. Calculates and enters initial pricing at the time of order creation. Identifies and escalates gaps in company and customer ordering information with appropriate level of urgency. Researches shortages and provides accurate details of all shortage issues. Monitors orders using system reports and communicates progress to leadership. Proactively communicates to resolve discrepancies in up-front data preventing accurate or timely order entry. Monitors and tracks customer orders to meet material lead times and ensure on-time delivery. Maintains customer rituals regarding selection, billing back-up and order acknowledgments. Interacts with internal and external customers daily through clear and concise written and oral communication. Reviews job cost data to ensure accurate recognition of revenue. Enters job cost coding to reflect margin status. Investigates and resolves job cost margin discrepancies. Refers complex, unusual problems to supervisor. Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, techniques. Work typically involves regular review of output by a senior co-worker or supervisor. Education and Experience Must be eighteen years of age HS Diploma or GED required. Specialized skills training/certification may be required. 0-2 years of order entry and customer service experience preferred Experience in a customer service or call center environment. SAP knowledge is a plus. Flooring or construction industry experience preferred. Experience using Microsoft Office (Word, Excel, and PowerPoint) Work Environment Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Salary $-20.-$22./hourly If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin. Recently it has come to our attention that there are recruitment scammers who falsely represent themselves as affiliated with Interior Logic Group, possibly in an attempt to extract information from potential job applicants. If you are contacted by anyone purporting to be a recruiter for ILG or directing you to a website, we encourage you to exercise caution and due diligence. The correct website for job postings for ILG is https://interiorlogicgroup.wd5.myworkdayjobs.com/CareersatILG. Please call us directly if you have any concerns: 800.959.8333. Powered by its award-winning technology platform, Interior Logic Group, Inc. is the largest national provider of interior design and finish solutions to the building industry. Our scalable solutions increase customer profitability, improve construction quality, and reduce cycle times—with our team deeply focused on providing an exceptional customer experience. We provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers. People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growth opportunities. We invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well-being. Check out some of our top benefits we have to offer: At our company, we believe in supporting your health, your goals, and your future. That’s why we offer a comprehensive benefits package designed with flexibility and well-being in mind: Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health 401(k) with company match, short- and long-term disability, life insurance, and access to a Flexible time off, 8 paid holidays, and additional leave benefits so you can recharge, rest, and focus on what matters most. Access to supplementary optional benefits, including a company-sponsored weight loss management program and pet insurance With over 200 locations throughout the United States, including 100 Design Studios, there are opportunities to learn, grow, and reach your full potential! For more information about Interior Logic Group, visit www.interiorlogicgroup.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin. U.S. Department of Labor Information Know Your Rights Pay Transparency

Salary : $20 - $22