What are the responsibilities and job description for the Associate Client Relationship Manager position at International Data Group, Inc.?
Overview
IDC seeks an Associate Client Relationship Manager to join the company’s growing proprietary and customized Technology, Media, and Telecom (TMT) research offering to the financial services community. IDC’s Investment research team works directly with many of the world’s premier sell-side firms, hedge funds, mutual funds, venture capital firms and private equity funds in providing fundamental research support to their analysts. The Client Relationship Manager’s primary responsibilities will include providing clients with best-in-class customer service in support of their research projects.
Why IDC?
IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC was recognized by the Institute of Industry Relations (IIAR) as the 2020 Analyst Firm of the Year for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.
Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future!
Responsibilities
The Associate Client Relationship Manager position will include specific research and client service responsibilities focused on supporting the research needs of sell-side, buy-side, VC and private equity institutions. Ongoing activities will include the following:
- Handling incoming research requests from an assigned group of clients
- Create strong partnerships with clients; building credibility by being responsive, diligent, and relevant
- Coordinate research calls, in-person meetings and custom projects with financial clients and IDC analysts
- Cultivate relationships with IDC research analysts and the financial services sales team
- Serve as an overall team player supporting clients and colleagues in a very collaborative environment
Qualifications
- Bachelor's Degree or equivalent experience
- 1 to 2+ years of relevant client facing experience
- A strong understanding of the research needs of the investment community as well as a strong interest in technology
- Positive perspective and a good sense of humor
- Strong collaboration skills
- Excellent verbal and written communication skills
- Experience working in a technology or other fast-paced environment
About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.
IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.