What are the responsibilities and job description for the Gift Shop Associate position at International Peace Garden?
Term: May 1, 2025 – September 30, 2025 – Full time hours. Possibility of casual hours past October 1, 2025 if agreed. The position is a rotational 7 day a week position and will include weekends.
Goals: Lead position possible with appropriate experience. Associates assist lead and assist customers.
Responsibilities:
1) Balance and reconcile daily gift shop funds and spreadsheets.
2) Outgoing customer service, day-to-day activities including routine stock management, ensure merchandising inventory control and other related activities.
3) Ensure the data entry into the POS database is accurate and up to date and will pull required reports when requested.
4) Monitor sales, resolve discrepancies, monitor and coordinate merchandise purchases, returns, ensure packing slips and invoices are accurate.
5) In coordination with the Lead and Visitor Services Manager, participate in the development of on-floor sales promotion strategies.
7) Other miscellaneous duties as assigned.
Qualifications:
1) Previous experience in a retail setting
2) Knowledge of customer service standards and procedures
3) Knowledge of cash management principles and/or procedures
4) Ability to communicate effectively, both orally and in writing.
5) Ability to analyze and problem solve
6) Knowledge of retail stock management and control principles and procedures
7) Knowledge of retail floor sales techniques, sales promotions and visual merchandising techniques
8) Ability to utilize an on-line POS system and debit/credit machines
9) Ability to foster a cooperative work environment
Working Conditions and Physical Effort
1) Moderate physical activity. Requires handling of average weight objects up to 25 pounds. Ability to stand and/or walk for more than four (4) hours per day
2) No to very limited exposure to physical risk
3) Work is normally performed in a typical interior/office work environment
Job Types: Full-time, Part-time, Seasonal
Pay: $12.25 - $13.50 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Work Location: In person
Salary : $12 - $14