What are the responsibilities and job description for the Customer Account Manager (manufacturing) position at Intervala,LLC?
Do you thrive on building relationships, solving problems, and making customers feel genuinely taken care of? We’re looking for a Customer Account Manager to be the primary point of contact for our customers and a key partner to our internal teams.
As an electronics contract manufacturer, our success depends on communication, trust, and follow-through—and that’s where you come in.
About Intervala, LLC
Intervala is a full-service electronics manufacturing services (EMS) provider, delivering high-quality, complex printed circuit board assemblies, cable and harness assemblies, and electromechanical systems. We partner with customers in diverse industries—including industrial, medical, transportation, and defense—to bring innovative products to life. At Intervala, we combine advanced technology, engineering expertise, and a collaborative culture to ensure reliability, flexibility, and exceptional customer service.
What You’ll Do
- Serve as the main point of contact (POC) for assigned customer accounts
- Build strong, long-term relationships by understanding customer needs, expectations, and priorities
- Coordinate with production, engineering, quality, and supply chain teams to ensure customer requirements are met
- Manage customer communications related to orders, schedules, changes, and issue resolution
- Proactively identify risks and opportunities to improve customer satisfaction
- Advocate for the customer internally while balancing business and operational realities
- Keep accounts organized, informed, and running smoothly
What We’re Looking For
- Experience in account management, customer service, or program management (manufacturing or electronics experience is a big plus)
- Strong communication skills—you’re clear, confident, and professional
- Ability to juggle multiple accounts and priorities without dropping the ball
- A problem-solver mindset with a calm, customer-first approach
- Comfortable working cross-functionally in a fast-paced manufacturing environment
- Detail-oriented, organized, and follow-through driven
Why You’ll Love This Role
- You’re not just managing accounts—you’re owning relationships
- You’ll play a key role in customer satisfaction and business growth
- Collaborative team environment where your voice matters
- Opportunity to learn the ins and outs of electronics manufacturing
- Stable industry with room to grow
If you’re someone who enjoys being the go-to person, keeping customers happy, and turning communication into a competitive advantage—we’d love to meet you.
Why You’ll Love Working at Intervala
- Competitive pay and great benefits— including medical, dental, vision, 401(k), and paid time off
- Be part of a company that’s growing, changing, and full of new opportunities
- A supportive, team-focused culture where your ideas matter
- Meaningful work that impacts industries making a difference in the world
Equal Opportunity Employer
Intervala, LLC is an Equal Opportunity Employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by applicable law.
Intervala does not currently offer visa sponsorships