What are the responsibilities and job description for the ITM Teller position at Ion Bank?
Key Result Areas
- Friendly, personalized customer service
- Customer relations development
- Achievement of department goals
- Transaction and operational accuracy
Scope of Job
Provide superior customer service while processing customer transactions and performing daily banking functions accurately and efficiently. Transactional processing via alternative delivery channels including but not limited to phone, web chat, email, and video. Possess a working knowledge of bank products and services. Comply with applicable banking regulations as well as Bank policies and procedures.
*The above is a description of the ordinary duties of the position. It should be expected that from time to time other duties, both related and unrelated to the above, may be assigned and, therefore, required.
Education and Experience
High school diploma required. One-year customer service and/or cash handling experience, or some comparable combination of education and experience.
