Amenities Manager

Iowa Sports Management's Health Club Managers are responsible for managing, coordinating, and supervising all phases of operation including facility maintenance. S/he hires, schedules and supervises all staff. The Manager creates and implements the programming and activities schedule and if requested by ISM, responds on behalf of ISM to member communications. S/he communicates/liaises with any committees designated by ISM, and prepares and delivers daily, monthly and other periodic reports (e.g. activity, pool readings, financial, time sheets, etc.) as required by ISM.

Primary Tasks

• Responsible for maintaining a safe, clean, and friendly environment in the facility and pool.
• Manage and support all club staff including planning, scheduling, training, evaluation, performance managers, etc., Assures staff works as assigned, including monitoring, checking in, etc, even when Manager is not physically present at the club.
• Trains all staff on daily club procedures including but not limited to: emergency procedures, opening and closing routines, monitoring daily facility usage, completing incident logs, health inspection checklist, pool chemical readings, cleaning duties, and an hourly walkthrough protocol.
• Responsible for assuring all pool operation and chemicals are within state and city Department of Health regulations / standards, and makes necessary corrections, adjustments to chemicals, etc, as needed.
• Daily attendance
• Must remain thoroughly apprised of ISM and client policies and procedures, and updates thereto.
• Constant communication with supervisor and other ISM office personnel, as needed.

Secondary Tasks

• Ensure all fitness equipment is working properly on a daily basis.
• A little service goes a long way; learn members’ routines and habits - e.g.: if you know that the resident always uses a kickboard, take one out for them and train the staff to do the same.
• Ascertain needs for chemical supplies, office supplies, and maintenance lists / repairs and submit to supervisor for approval prior to submitting request to building management, as well as progress updates and completion of improvements.
• Maintain communication log book regarding staff assignments in addition to verbal direction to staff.

Qualifications Needed

• Available and reachable by staff and management 24 hours a day and 7 days a week. Subject to work odd hours (early mornings, late nights, and / or weekends).
• Ability to interact professionally with patrons regarding concerns, problems, or any other significant issues.
• Depending on facility, ability to be on your feet for up to 35 hours per week and lift in excess of 50lbs.
• Have a working knowledge of swimming pool filter systems and be able to be in the presence of swimming pool chemicals such as chlorine, acid, etc.
• Strong problem-solving, resolution oriented and interpersonal skills
• CPO, Lifeguard and CPR Certification

To learn more, visit www.iowasports.nyc

ISM is an equal opportunity employer.