Director, Clinical Operations

Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: About iRhythm: iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio-sensing technology with powerful cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need – answers. About this role: iRhythm is currently seeking an experienced Director, Clinical Operationsin our Deerfield, IL or San Francisco, CA or Houston, TX office. Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today! Specific job responsibilities include: Lead a team of over 200 non-exempt employees, ensuring optimal performance, engagement, and adherence to operational standards. Oversee management of high patient volumes, streamlining throughput to enhance efficiency, patient experience, and quality of care. Develop and mentor frontline managers, strengthening leadership capabilities and cultivating a robust talent pipeline to support organizational growth and succession planning. Drive strict adherence to regulatory standards and compliance requirements, ensuring operational excellence and minimizing organizational risk. Provide strategic leadership and direction with a focus on building engaged, high performing teams Ensuring the delivery of safe, effective, timely and quality patient care at all times Responsible for the day to day Clinical Operations Support Services Partner with HR and the Talent Acquisition team in the recruitment of Clinical Management & Operations Teams members Responsible for fiscal management and cost efficiency by driving transformation and identifying workflow changes Work closely with Clinical Quality, System Development and other cross functional teams to ensure active participation in continuous quality improvement activities Evaluate, analyze, trend and communicate quality metrics according to the established performance standards – individual and team Ability to effectively communicate and engage with internal and external stakeholders Support the Clinical Management & Operations Support Teams in their development Establish good clinical practice that aligns with iRhythm culture of patient and quality first Participate in the development of clinical functions that follow the iRhythm mission of using technology to provide simple and intuitive solutions for care delivery Collaborate and strengthen partnerships with cross-functional areas to define, prioritize, and resource projects and initiatives About you: Bachelor’s degree preferred, high school degree or GED required Minimum 7 years management experience in the medical device, health care services, or other related industry experience required Master of Health Administration or MBA Highly Preferred Registered Nurse or equivalent role preferred 5 years of experience in cardiac monitoring company or acute care setting such as Telemetry Unit, ICU, Cardiac Cath Lab or similar health care experience preferred Recent cardiac experience with strong skills in cardiac rhythm detection preferred Proven ability to plan and manage operational processes for maximum productivity and quality Strong leadership skills and the ability to inspire a large group of hourly employees, fostering a culture of engagement, inclusion, and belonging Experienced at helping team members identify improvement opportunities and use their talents to achieve those goal; sees others’ potential and strengths and works to build on them. Strong business acumen with the ability to gain a deep understanding of the industry, market, and financials to effectively run daily operations Ability to identify opportunities for creative problem solving while staying within the parameters of good practice. Demonstrated ability to make timely, informed decisions that take into account the facts, goals, constraints, and risks. Highly collaborative; able to work within a matrix organization across functions and locations Willingness to “roll up your sleeves” to get the job done each day Demonstrated commitment to high level customer service experience Demonstrated critical thinking skills Excellent verbal and written communication skills Ability to work with computer operating systems such as Microsoft Office, contact management system, order entry systems Able to handle fast paced growth company environment Location: San Francisco Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $165,000.00 - $215,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Salary : $165,000 - $215,000