Global HR Director

Job Type: Full Time

Salary: Competitive salary

At Service Global, we are a technology and digital engineering company at core that provides Global Talent Services expertise to our partners across industries. We are committed to helping our partners grow and thrive in the ever-changing landscape of the digital world by enabling digital transformation and innovation acceleration.

We're more than a talent company; we're architects of the future. Specializing in data center infrastructure, network, EUC (End-User Computing), Software Development, AI/ML, and project management, we provide top-tier talent to Fortune 500 companies. Our commitment to excellence and innovation is unwavering, and we’re looking for professionals who share our passion for transformative technology.

Job Description

As a champion of Service Global’ s culture and values, the Global HR Head is strategic to growth and critical to establishing Service Global as employer of choice and, in parallel, preferred partner of choice for our customers. You will contribute to efforts to lead and build functional excellence in human resources through effective management of people, processes and programs. You will have shared vision and excitement to solve unique and evolving supply and demand problems of modern workforce supply chain with employee welfare at core.

Key Responsibilities:  

• Own a workforce strategy for sustainable and scalable global talent practice.
• Design and implement Employee lifecycle processes for globally distributed employees. Lead HR transformation through automation of processes to enable data driven decision using predictive analytical models.
• Talent Management policies and procedures for managing market relevant skill framework, Talent Development, performance management systems, leadership development, High employee satisfaction and experience, etc.
• Drive annual workforce planning and budget allocation using OKR methodology framework for defining objectives and initiatives.
• Provide leadership to talent management teams supporting multiple talent levels and geographies.
• Lead change management, leveraging stakeholder collaboration and active employee engagement to drive a high performance culture, establish trust and ownership.
• Participate in business development engagements with sales and solutions teams
• Maintains Service Global’ s compliance posture on SOC governance and data privacy policies aligned to GDPR and California Privacy laws.
• In addition, lead compensation and benefit programs for full time hires and on-demand workforce.
  
  

Required For The Success In The Role

• Strong business and financial acumen, including strong problem-solving skills, critical thinking, and business analysis skills
• Experience helping global organizations scale, and cultivating relationships globally
• A belief in a "People-first" approach to build teams and drive effective performance across the organization
• Thrives in a fast-paced technology environment, demonstrating agile leadership in ambiguous and unstructured problem-solving scenarios.
• A learning mindset and willingness to try new approaches, incorporating different viewpoints and ideas, while still sharing and drawing upon your areas of expertise
• Experience in managing a full-time and on-demand workforce, understanding the nuances of expectations from HR functions from different talent levels and talent types.
• Experience in monitoring Key Results (OKR) and effective use of governance models to drive outcomes with help of KPIs scorecards and metrics.
• Exceptional communication and relationship building skills. Highly collaborative style and desire to work as a team with a results-driven approach
• Bachelor's degree with 15 years of HR / HRBP experience in roles of increasing complexity and scope. You are a subject matter expert, with demonstrated experience in coaching and development, organizational design and overall talent management, benefits, and compensation
• Global Exposure to different geographies is preferred
• HR certification such as PHR, SPHR or GPHR is a plus