IT Professional

APPLY HERE: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=127693&clientkey=6590072EECB9C1C1188C78239FC49A17 Position: IT Professional Department: Department of Technology and Media Reports To: Director of Technology and Media Job Description: The IT Professional shall be responsible for supporting and assisting local site Network and IT Support Professionals. In addition, the IT professional will assist with basic help desk service requests. The IT Professional effectively assists their site Network and IT Support Professional with basic technical issues, e.g. device drivers, printer connectivity, WIFI and network connectivity problems.  The IT Professional will utilize the ISANA Academies Information Technology Help Desk ticketing system to manage and prioritize technology tasks. The IT Professional shall be responsible for assisting ISANA Academies staff, teachers, and students with basic usability of system hardware and software. Other responsibilities include assisting with workstation/laptop setup, diagnosing, troubleshooting, as well as assisting with network peripheral setup and configuration. The IT Professional makes use of entry level computing technologies which include but are not limited to the following: TCP/IP, device drivers, document cameras, projectors, Microsoft Office applications, Chromebooks, Internet best practices, asset tagging, data entry, Android and IOS devices, and WIFI connectivity. Physical and Environmental Elements This position may include long periods of sitting or standing in an environment with moderate noise levels, and no direct exposure to hazardous physical substances.  This position is frequently required to stand, sit or walk, use hands and fingers and reach with arms. Specific vision abilities required by this job include close vision to read printed materials and a computer screen with ability to adjust focus. Communication skills required by this job include the ability to h The IT Professional is an entry level position; however, a college student actively pursuing an Associates or Bachelor’s degree from an accredited institution is preferred.