What are the responsibilities and job description for the Front Office Coordinator position at iSpine Clinics?
iSpine Clinics is a growing pain management and therapy practice that provides compassionate, personalized, and coordinated care to patients. Our mission is to improve our patients’ quality of life by providing minimally invasive and maximally effective treatments for chronic pain conditions.
We are excited to announce that we are looking for a full time Front Office Scheduling Coordinator, at our Maple Grove location with occasional travel to other clinics determined by patient flow and provider coverage. Hours will be rotating, M-F 7:30 am - 4:00 pm, 8:00 am - 4:30 pm and 8:30 am - 5:00 pm with no weekends/holidays.
We are looking for individuals who have previous scheduling/reception experience in a health care setting, can multi-task, communicate across departments, work in a fast-paced environment, and has a teamwork philosophy.
Candidate must have good customer service and communication skills, be organized and detail oriented. Proficient in Microsoft Word and Excel. Willing to learn EMR system. The Front Office Scheduling Coordinator is responsible for greeting patients in a professional manner, handling the patient flow, verifying demographic information, answering phones and schedule appointments via the phone and in person.
Required education:
- HS Diploma
Required experience or attributes:
- 1-2 years of scheduling/reception experience in a healthcare setting is required
- Experience scheduling appointments, registering patients and obtaining/verifying insurance information
- Ability to communicate calmly and clearly with patients on the phone and in person
- Knowledge of customer service principles and techniques
- Ability to operate standard office equipment including multi-line telephone, computer, and fax machine
- Ability to navigate computerized scheduling system
- Excellent communication and interpersonal skills
- Strong organization with attention to detail
- Positive attitude
- Ability to work independently and in a team environment
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
- Private practice
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Please provide your wage requirements.
Work Location: In person
