Senior Conference Manager

IT By Design is hiring a Senior Manager, Conference and Program Development to lead the planning, programming, and delivery of our B2B event portfolio.

This role is responsible for shaping the educational experience of our three-day flagship conference, Build IT LIVE, as well as designing the curriculum and agendas for quarterly Mastermind and Accelerator programs. You will also oversee execution of trade shows and smaller in-person events throughout the year.

This is a senior, hands-on role for someone who knows how to build strong conference programs and is also comfortable owning execution. You will work closely with leadership on content and direction while managing and delegating logistics work to a junior event coordinator based in India.

Important note:

This role requires demonstrated experience in both program development and hands-on event execution. Candidates without experience designing conference or educational content will not be considered.

Responsibilities:

Program and agenda development

• Design the overall structure and flow of Build IT LIVE, including session topics, learning tracks, speaker mix, and attendee journey
• Build agendas and discussion frameworks for quarterly Mastermind and Accelerator programs
• Partner with leadership to identify topics that matter most to MSP executives and turn them into practical sessions
• Develop session formats such as keynotes, panels, workshops, and peer discussions
• Review attendee feedback and program outcomes to improve future events

Speaker and content management

• Identify, recruit, and manage speakers, panelists, and facilitators
• Handle speaker outreach, confirmations, expectations, and deadlines
• Create clear speaker briefs so content aligns with program goals
• Coordinate speaker schedules, preparation, and on-site support

Event execution and accountability

• Own end-to-end accountability for Build IT LIVE and all events in the portfolio
• Delegate logistics execution to a junior coordinator while maintaining oversight
• Review and approve run of show documents, timelines, staffing plans, and production schedules
• Lead on-site execution and serve as the decision maker during live events
• Act as the escalation point for venues, hotels, and vendors
• Ensure a strong experience for executives, speakers, and VIP attendees

People leadership and delegation

• Manage and mentor a junior event coordinator based in India
• Delegate vendor coordination, timelines, documentation, speaker research, shipping, and attendee communications
• Provide clear direction, feedback, and quality control across time zones
• Maintain accountability for final delivery and event quality

Portfolio, budget, and collaboration

• Oversee programming and execution across the annual conference, quarterly programs, and trade shows
• Maintain the annual event calendar and execution plan
• Manage event budgets, expense tracking, invoices, and post-event reconciliation
• Work closely with marketing, sales, and leadership to align events with business goals

What we are looking for

• 8 years of B2B event experience with real ownership of conference programs and agendas
• Experience designing educational conferences, executive programs, or peer learning experiences
• Hands-on experience supporting multi-day conferences with several hundred attendees
• Experience working with speakers and shaping content, not just scheduling logistics
• Comfort delegating work while staying accountable for outcomes
• Strong communication, organization, and on-site leadership skills
• Ability to work across U.S. and India time zones
• Ability to work full time from the Freehold, New Jersey office

Preferred experience

• B2B technology, MSP, or SaaS experience
• Experience facilitating mastermind groups or executive peer programs
• Background in curriculum design or adult learning
• Experience building accelerator-style programs
• Trade show execution experience
• Experience supporting senior executive audiences

About Us

IT By Design is the engine behind many of the top-performing MSPs across the U.S. We offer 24x7 Helpdesk, Cybersecurity, Dedicated Engineers, SaaS tools, and Talent Solutions — all delivered by global teams with a people-first mindset.

With headquarters in Freehold, NJ, and global operations across India and the Philippines, we’ve spent over 20 years helping businesses scale through smarter IT and strategic hiring.