Rental Agent – Event Equipment

About Us

We have helium tanks to help you celebrate! We provide short and long term rentals. Extraordinary Events Delivered with It's My Party Rentals! We can supply tents, tables, chairs, food service items, moonwalks, and much more! Also, don't forget to ask about our set-up and breakdown services.

Job Description

Job Title: Rental Agent – Event Equipment Rentals

Location: 1670 South Main Street, Suite B, Alpharetta, Georgia 30009

Company: It’s My Party Rentals

About Us:

At It’s My Party Rentals, we help turn ordinary gatherings into extraordinary events! Located in Alpharetta, Georgia, we proudly serve customers with short- and long-term rentals for everything from casual backyard parties to full-scale weddings and corporate functions. Our inventory includes tents, tables, chairs, food service items, moonwalks, helium tanks, and much more. We also offer set-up and breakdown services to make event planning as easy as possible.

We are passionate about celebrations and committed to delivering quality products with exceptional customer service.

Position Summary:

We are seeking a friendly, organized, and customer-focused Rental Agent to join our team. As a Rental Agent, you will be the first point of contact for clients, helping them select the right equipment for their events, preparing rental agreements, coordinating deliveries, and ensuring every rental experience is smooth and successful.

Key Responsibilities:

• Greet and assist customers in person, over the phone, and via email
• Recommend rental equipment based on event needs and inventory availability
• Prepare accurate rental quotes, contracts, and invoices
• Schedule equipment deliveries, pickups, and optional setup services
• Answer questions about inventory, pricing, availability, and policies
• Coordinate with warehouse and logistics teams for order fulfillment
• Process payments, deposits, and rental agreements
• Maintain accurate records of customer interactions and rental details
• Ensure a clean, organized, and customer-ready showroom
• Promote additional services (e.g., set-up/breakdown, helium tanks)

Qualifications:

• High school diploma or equivalent (Associate’s degree a plus)
• 1 years of customer service, retail, or rental experience preferred
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Comfortable with basic computer systems, email, and point-of-sale software
• Positive attitude, team player, and a genuine desire to help others
• Bilingual (English/Spanish) a plus

Compensation:

$16 – $20 per hour, based on experience

( $41,000 annually for full-time roles)

Benefits:

• Competitive hourly pay
• Flexible scheduling (part-time and full-time options available)
• Employee discounts on rental items
• Opportunities for advancement
• Supportive team environment
• Training provided

Work Schedule:

• Weekdays and weekends, depending on event schedule
• Must be available during peak event seasons (spring, summer, holidays)
• Some physical work required (light lifting, moving items)

Why Join It’s My Party Rentals?

We’re not just renting tents and tables—we’re helping our customers create memories. If you love helping people celebrate life’s special moments and want to grow in a fun, fast-paced environment, we’d love to meet you!

It’s My Party Rentals is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.