Dual Store Manager

Who we are:

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgement. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. One is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. Third is the people – passionate, optimistic, and energetic.

Oversees retail store operations to ensure effective implementation and maintenance of programs and that the financial and operational objectives are met.

JOB RESPONSIBILITIES

Talent Acquisition:

• Responsible for proactively networking/recruiting for qualified candidates to ensure proper backfill for all positions. Seek internal/external candidates with a proven ability to develop and maintain sincere, authentic relationships.
• Selects, trains, and coaches Associates/Supervisors and ensures that policies and procedures are adhered to.
• Assesses the effectiveness of the staff by providing the appropriate level of performance feedback.
• Hires to IT’SUGAR’S Core Values: Optimism, Sense of Humor, Passion, Versatility, Ownership

Coaching:

• Lead, coach and motivate through positive, enthusiastic brand representation and present solutions for ongoing challenges.
• Leads by managing through change and adversity.
• Holds self and staff accountable for achievement of goals and metrics.
• Holds self and staff accountable to our Core Values and coaches to the behaviors associated with them.

Selling Skills:

• Ensures retail Indicators, Supporting KPIs and Financial Goals are achieved. (Sales, Conversion %, UPT, DPT, AUR etc.).
• Establishes a Collaborative Selling Culture in the Store, ensures Associates/Supervisors are trained in all IT’SUGAR selling training programs.
• Drives brand loyalty by adopting an experiential selling environment, by setting the theater in a fun and engaging way.
• Demonstrates selling skills through explaining benefits, features, prices, quality, value and other information, builds the business through providing the ultimate consumer experience.

Customer Relations:

• Shares information and communicates clearly too all levels internal and external.
• Maintains the spirit of ownership by demonstrating problem solving skills to overcome obstacles and challenges.
• Must be able to articulately convey the brand language.

Operations:

• Ensures all operational standards are maintained.
• Maintains store cash handling records, reports and opening and closing procedures.
• Reviews merchandise orders and inventory levels for accuracy and consistency.
• Maintains allocated budget within the store.
• Ensures visual standards are appropriate and support the brand image.
• Merchandises displays to visual guidelines.
• Plan, coordinate and set-up for special events and promotions.
• Maintain communication with Supervisors regarding product recommendations to increase sales/inventory.
• Understands all Loss Prevention (LP) policies and procedures and communicates LP issues.

Supervisory Responsibilities:

• Oversees the daily operation of the store ensure that objectives are met - within company mission, and procedures/guidelines.
• Makes recommendations in staffing decisions including employment, discipline, training, assignment and termination.
• Creates a productive work environment through consistent coaching and training of all managers and associates.
• Ensures that all practices meet applicable legal requirements, policies and procedures.
• Maintains the spirit of ownership by demonstrating problem solving skills to overcome obstacles and challenges.
• Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness and profitability.
• Oversees staffing, operations, sales and profitability of a secondary store location.

JOB REQUIREMENTS

• Education: High School diploma or equivalent
• Years of Experience: 3 -5 years of Professional Level of retail
• Must have prior sales and store management experience in a retail environment
• Willing to work a flexible schedule of days, evenings, weekends, and holidays
• Must be able to use PC and operate office equipment
• Standing: While performing the duties of this Job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
• Lifting: The employee is frequently required to walk and lift product in order to properly merchandise it. The employee must frequently, and independently, lift and/or move up to 25 pounds. Employee needs to be able to lift up to 50lbs (may be assisted with this task).

Want to learn more about us?

Visit our website:www.itsugar.com

Visit us on Facebook:www.facebook.com/itsugar

Visit us on Twitter:www.twitter.com/itsugar