What are the responsibilities and job description for the Enterprise Client Executive position at Itron, Inc.?
Please note, this role must be located in the Western US, preferably west coast in proximity to major airport.
The work we do everyday matters! From modernizing the grid and ensuring safe, reliable energy and water delivery to creating smarter cities, you can make an impact with Itron. At Itron, you'll tackle complex projects, enjoy challenging work and help make a positive impact.
As a member of the North American Customer and Market Experience (CME) team, the Enterprise Client Executive (ECE) will help grow revenue, bookings and relationships by selling Itron products and services to current and prospective utility clients throughout North America. In this strategic consultative combination position as an Enterprise Client Executive, you will also provide account-level leadership, align Itron capabilities and offerings with the customers strategic initiatives and focus on driving booking and ensuring customer satisfaction with assigned customers.
Outlined Duties and Responsibilities:
- Responsibility for bookings quota from new and incremental business across assigned utility accounts.
- Developing and maintaining account/engagement, and opportunity plans to support achieving assigned quota.
- Understanding market, customer drivers, competition, and regulatory environment.
- Collaborating with team members to Create and conduct in-depth sales presentations and high-level solution demonstrations that highlight key benefits, ROI and position Itron's products and services as the best solutions.
- Identifying customer's buying process, influencing structure and position of competitors within the marketplace in order to collaborate with customer's senior management and strategic decision makers to define their needs and provide solutions.
- Driving all aspects of the winning sales strategy including leading deal teams, portfolio account managers, solutions architects, subject matter experts, product sales, delivery, legal, finance and partners.
- Being the customers trusted advisor for the long-term customer relationship.
- Owning the relationship across the customer enterprise.
- Partnering with Itron's delivery team to ensure we deliver to our commitments.
- Identifying and resolving risks associated with the delivery and or provision of customer contracts; manage client expectations throughout the contract.
- Ensuring that the sold and delivered solutions help customer achieve success metrics such that they are active and referenceable accounts.
- Engaging in regular Itron internal business review, sales budgets/targets, forecasting and planning activities.
- Managing all pre-transaction activity throughout the sales process.
Required Skills and Experience:
- Minimum of eight (8) years' experience in sales within the major utility (or similar) marketplace.
- Experience with consultative sale of enterprise-scale solutions / systems / software / software as service (SaaS) to the utility industry.
- Specific experience/current relationships with at least 3 major utilities within the territory.
- Established working relationships with senior management, engineers, finance, and supply chain at these companies.
- Exceptional written and verbal communication and presentation skills
- Demonstrated closing skills.
- Ability to manage a complex sales strategy and the customer relationship ensuring a win-win outcome.
Preferred Skills and Experience:
- Successful track record in sales with consistent over-achievement of quota.
- Familiar with Blue Sheet/Gold Sheet methodology using Miller Heiman tools.
- Strong team player.
Education: Bachelor's degree in related field or equivalent experience.
Travel: 30 - 60%
Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as location, skills and experience. The base salary is $125,000 - $256,000.
This position is eligible to participate in our sales incentive program.
Benefits Information:
This position also includes a including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
Itron is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, sex, age, national origin, citizenship, sexual orientation, marital status, pregnancy, medical condition, veteran status, disability, genetic information, gender identity or other characteristics protected by law. If you require an accommodation in order to apply to this position, please contact your local recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
About Itron:
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the wellbeing of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com.