PATIENT FINANCIAL MANAGER

Job Description

Job Description

The Patient Financial Manager will be responsible for overseeing all aspects of the Financial Coordinators role in the billing revenue cycle for RMA including patient counselling insurance verification, authorization management, patient billing support and collection of patient service revenue. The incumbent will provide guidance and best practice knowledge and understanding of the complete revenue cycle processes. This position will report to the Director of Finance.

Essential Functions and Accountabilities

• Track and trend daily and monthly key performance indicators of the patient financial counselors in relation to the revenue cycle
• Oversee and review daily A / R – related operational and production reports Generates reports as required for Front-End activity, charge entry, and A / R revenue
• Serve as principal liaison with physicians and also with practice management on day-to-day issues as they impact billing operations
• Handles complex patients’ complaints and issues by explaining company policies and guidelines
• Develop goals for continued improvement and resolution of roadblocks that prevent providing exceptional customer service to our patients
• Partner with Billing Manager to ensure effective communications between the different teams and division billing staff in collaborative efforts to bill and collect for all patient care services in the most optimal and efficient manner
• Assist with the ongoing management of improved process for our EMR and Billing Systems (Artemis and Intergy), and all information systems as they relate to professional billing
• Monitor all revenue cycle processes to ensure adherence to IVI RMA policies and procedures
• In-depth knowledge of all facets of the billing and revenue cycle process
• Strong communication, writing, and inter-personal abilities, including diplomacy and persuasiveness, analytical ability, and strong judgment
• Coordinate with third party collection agencies and other vendors for the management of accounts assigned to collections / bad debt
• Other related duties as required

Supervisor Responsibilities

Academic Training : Please add / remove as you see fit

Technical Skills :

IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.

About IVIRMA Global :

IVIRMA  is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at : https : / / rmanetwork.com / & https : / / www.ivirma.com /

IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and / or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”