What are the responsibilities and job description for the Sales Associate position at J.Crew Factory?
Overview
We are seeking a motivated and customer-oriented Sales Associate to join our dynamic team. The ideal candidate will have a passion for retail and a strong commitment to providing exceptional customer service. As a Sales Associate, you will be responsible for assisting customers, managing inventory, and contributing to a positive shopping experience in our grocery store environment. Your role will involve engaging with customers, demonstrating products, and ensuring that the store is well-stocked and visually appealing.
Responsibilities
- Provide outstanding customer service by greeting and assisting customers in a friendly manner.
- Operate the Point of Sale (POS) system efficiently for transactions, including cashiering and cash handling.
- Conduct product demonstrations to showcase features and benefits to customers.
- Engage in upselling techniques to enhance customer purchases and increase sales.
- Maintain merchandising standards by organizing product displays and ensuring shelves are stocked.
- Assist in inventory management by restocking items as needed and monitoring stock levels.
- Supervise junior staff members when necessary, providing guidance and support.
- Utilize effective phone etiquette when handling customer inquiries or complaints.
- Apply basic math skills for accurate transactions and retail math calculations.
Requirements
- Previous experience in retail sales or grocery store environments is preferred.
- Strong communication skills with the ability to engage effectively with customers.
- Bilingual candidates are highly desirable to assist a diverse customer base.
- Familiarity with POS systems and basic cashiering procedures is essential.
- Ability to demonstrate products confidently and effectively to customers.
- Experience in merchandising and stocking practices is a plus.
- A proactive approach to upselling techniques to drive sales performance.
- Attention to detail with strong organizational skills for maintaining store appearance.
- Basic math skills for handling transactions accurately. Join our team as a Sales Associate and contribute to creating an enjoyable shopping experience for our customers while developing your skills in the retail industry.
Job Type: Part-time
Pay: $16.66 - $19.10 per hour
Expected hours: 1 – 15 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $17 - $19
