What are the responsibilities and job description for the Customer Service Account Manager position at J.L. Nick & Associates?
Customer Service/Account Manager
Our client is seeking entrepreneurial-minded individual to join their growing team as a Customer Service/Account Manager to work in their Hermitage PA office.
The selected individual will have a well-developed phone presence and high comfort level in initiating conversations, a social and positive personality, a self-starter and a proactive problem solver. Duties will include day to day service needs of customer base.
RESPONSIBILITIES:
- Answer incoming calls from clients with service needs.
- Willing to spend time taking inbound calls & making outbound calls.
- Deliver exceptional service to existing clients.
QUALIFICATIONS:
- Prior sales experience
- Experience with standard business applications including MS Office.
- Critical thinking, proactive attitude, and strong communication skills.
- Organized, self-motivated, and proactive in problem-solving.
Client is offering excellent compensation and benefit package. Qualified candidates please submit a resume along with salary requirements in confidence. J.L. Nick & Associates and or clients are equal opportunity employers.