What are the responsibilities and job description for the Property Manager - Sioux City position at J&M PROPERTY MANAGEMENT?
As the Property Manager your attention to detail and ability to manage multiple priorities will be the keys to your success in achieving target occupancy rates and ensuring that Vendors and Maintenance work together to get units rent ready and respond to tenant repairs within specified timeframes. You will work closely with Maintenance to ensure they are providing the high level of customer service needed to ensure our residents satisfaction with community life from lease up to renewal. You will work closely with Compliance to ensure all paperwork for Tax Credit and Subsidized Housing is completed correctly and timely in accordance with Company Standards.
PRIMARY RESPONSIBILITIES:
- Partner with Maintenance Team to conduct weekly site visits and inspect all reported vacancies and in progress Unit Turns.
- Responsible to keep property expenses within budget, supporting Maintenance to adhere to owner expectations and achieve property goals.
- Ensures monthly rents are collected timely and that appropriate steps are followed to diminish delinquencies and ensure property income goals are met.
- Ensure that established occupancy and receivable targets are reached and maintained for each assigned property to ensure financial stability of respective complexes.
- Engages in compassionate listening and offers pro-active resolutions to maintain positive relations with prospective tenants, vendors & most importantly, team members.
- Observes and monitors team members to ensure that everyone is modeling our standards for safety of environment, cleanliness of property, and tenant engagement.
- Expected to model and enforce all company policies and procedures.
- Partners with HR to give input on annual reviews of supervised employees.
- Able to complete Tax Credit training and attain certification within 6 months of employment.
- Participates in the On-Call Phone Rotation and is available after hours as scheduled
- Complete punch-list walkthroughs after maintenance tasks have been completed to ensure the unit is rent ready. Document any deficiencies and send them to the appropriate person to log and distribute maintenance for corrective action.
- Perform Move Out inspections timely, document with accurate pictures, descriptions of work needed to be completed, supplies needed and any capital improvements such as flooring, painting, appliances, etc.
- Complete all move in and move out inspections with photographs and upload to Appfolio within 24 hours.
SUCCESS BENCHMARKS:
- Maintains property delinquencies at or below 3% monthly
- Retention rate above 65% annually