What are the responsibilities and job description for the Server position at Jackie's International?

Hotel Restaurant Server

Certified Hospitality is currently seeking friendly individuals with a desire to provide excellent customer service interested in working as a server.

General Responsibilities

The purpose of this position is to interact with our guests and ensure they have a great experience when dining
Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner
At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed

Specific Responsibilities :

Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks

Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.

Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks

Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses

Prepare mixed drinks for service to your customers table

Properly open and pour wine at the tableside

Obtaining revenues, issuing receipts, accepting payments, returning change

Performing basic cleaning tasks as needed or directed by supervisor

Assisting with special events as needed

Greet all guests warmly with an appropriate greeting

Adhere to grooming and appearance standards consistently

Understands and can communicate products and services available

Must have some familiarity with basic cooking skills

Optimum Attributes :

Effective Communication skills

Pleasing personality

Good team player

Good listener

Well groomed and professional appearance.

Open with praise, discrete with criticism.

Customer Service Champion

PI257784809

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