FOH SUPER

About the Role:

The FOH Super at Beecher's Handmade Cheese will play a crucial role in ensuring a seamless and enjoyable customer experience. This position is responsible for overseeing front-of-house operations, managing staff, and maintaining high standards of service and cleanliness. The FOH Super will also be instrumental in training new team members and fostering a positive work environment. By effectively coordinating with the kitchen and other departments, this role ensures that customers receive their orders promptly and accurately. Ultimately, the FOH Super will contribute to the overall success of the establishment by enhancing customer satisfaction and loyalty.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in a supervisory role within the food service industry.
• Strong communication and interpersonal skills.

Preferred Qualifications:

• Experience in a specialty food environment or cheese production.
• Knowledge of food safety regulations and best practices.
• Previous experience in training and developing staff.

Responsibilities:

• Supervise and coordinate daily front-of-house operations to ensure efficient service.
• Train, mentor, and manage front-of-house staff to uphold service standards.
• Monitor customer interactions and feedback to enhance the dining experience.
• Collaborate with kitchen staff to ensure timely and accurate order fulfillment.
• Maintain cleanliness and organization of the dining area and service stations.

Skills:

The required skills for this position include strong leadership and communication abilities, which are essential for managing a diverse team and ensuring effective service. Attention to detail is crucial for maintaining high standards of cleanliness and organization in the front-of-house area. Customer service skills are utilized daily to engage with patrons, address their needs, and enhance their overall experience. Preferred skills, such as knowledge of specialty foods, will be beneficial in educating staff and customers about the products offered. Additionally, experience in training will help in developing a cohesive team that works efficiently together.