What are the responsibilities and job description for the Operations Coordinator position at Jackson Energy Authority?
Position Summary::
Performs a variety of clerical duties and processes and maintains departmental records.
Criteria:
Education/Experience:
High school diploma (GED) with at least 3 years of bookkeeping, clerical, or related experience. Must possess excellent computer skills including experience in word processing and spreadsheet programs.
Skills/Abilities:
Excellent communications and customer service skills. Working knowledge of MS Office Suite software and the use of computer systems.
Certifications/Licenses:
None.
Physical Demands:
The ability to use a computer keyboard effectively.
The ability to orally communicate by phone & person to person. The ability to see and read printed material.
Work Environment:
Indoor office conditions. Location and work hours are determined by management and may be adjusted as needed.
Telephone:
Must maintain an operating telephone and furnish the number to his/her supervisor.
OPERATIONS COORDINATOR:
Essential Functions:
Performs a variety of clerical duties and processes and maintains departmental records.
Criteria:
Education/Experience:
High school diploma (GED) with at least 3 years of bookkeeping, clerical, or related experience. Must possess excellent computer skills including experience in word processing and spreadsheet programs.
Skills/Abilities:
Excellent communications and customer service skills. Working knowledge of MS Office Suite software and the use of computer systems.
Certifications/Licenses:
None.
Physical Demands:
The ability to use a computer keyboard effectively.
The ability to orally communicate by phone & person to person. The ability to see and read printed material.
Work Environment:
Indoor office conditions. Location and work hours are determined by management and may be adjusted as needed.
Telephone:
Must maintain an operating telephone and furnish the number to his/her supervisor.
OPERATIONS COORDINATOR:
Essential Functions:
- Uses software such as Cityworks to generate, identify assets, process, dispatch and close work orders for Operations and Maintenance.
- Uses software such as OnBase or others to process invoices and create/edit purchase orders.
- Completes expense reports as needed for the department.
- Monitor radio calls and system alarms (water & wastewater) and dispatch field personnel to appropriate locations.
- Maintains records for the State of Tennessee water sanitary survey inspection.
- Processes Tennessee One-Call locate requests and communicates with field personnel as necessary.
- Prepares and distributes documents, reports (including word processing, spreadsheet and presentation documents and mass mailings.
- Schedules or arranges activities/meetings/room set-up, travel arrangements, etc.
- Generates report and prepares invoices for waste hauler billing for grease and septage disposal.
- Generates letters sent to customers in accordance with the grease trap program.
- Monitors surcharges for sludge, grease and grit/screening hauling to landfill.
- Orders all chemicals for the Water and Wastewater Treatment Plants.
- Coordinate HUD/CDBG projects (contractor payments, legal ads, spending analysis)
- Coordinate Plant Maintenance Apprentice system in the TPC Online Program.
- Monitor radio calls and system alarms (water & wastewater) and dispatch crews to appropriate locations.
- Create and complete water quality orders in City Works by adding lab data, mapping location, adding ELM and attaching completed lab card.
- Monitor all plants, lift stations and pump stations electric usages and report unusual spikes or declines.
- Communicate with area restaurants and business owners regarding grease traps. Dispatch hauler when appropriate.
- Generates letters and communicates with waste haulers regarding insurance requirements and yearly contract renewals.
- Collect and compile data for state water and wastewater reports as needed.
- Coordinate parcel and freight deliveries and pickups for equipment repairs.
- Obtain quotes for parts, equipment and supplies.
- Utilizes CMB for customer information on lift stations and water quality complaints.
- Utilize GIS for water, wastewater and grease trap information.
- Organizes and maintains related records and files (water quality complaints, Apprentice Program records and files, work order files, purchase order files, ER files and contract work files).