F&B: Operations Manager - Winter Seasonal

Jackson Hole Mountain Resort  

JOB DESCRIPTION  

Position Title: F&B Operations Manager     

Reports To: F&B General Manager     

Department: Food & Beverage     

Classification: Seasonal FT     

FLSA Status: Exempt     

GENERAL PURPOSE:  

Manages a main F&B facility or department. Responsible for all aspects of running the restaurant or department, such as budgeting, staffing and motivating employees.     

ESSENTIAL FUNCTIONS:   

• Assists in budget development and implementation.     
• Monitors the various operations throughout the season and is accountable for all relevant expenditures.     
• Motivates, ensures and disciplines all employees who are direct reports to Jackson Hole Mountain Resort guidelines.     
• Responds to company directives in regards to staffing levels, business trends and transferal of communications.     
• Monitors food and labor costs to deliver a good margin for the company.     
• Develops and refines all menu offerings.          

OTHER FUNCTIONS:   

• Identifies future projects to help this department grow and better serve our guests, both internally and externally.     
• Continually suggests new and profitable ways of doing business.     
• Trains employees on proper cash handling procedures from open to close.          

-- Employees are held accountable for all duties of this job--  

SUPERVISORY DUTIES:   

• Supervises and trains employees at each restaurant and/or facility.     
• Delegates opening and closing procedures for these areas to specific "lead persons."     
• Implements processes for collecting revenue, tracking cost of goods sold and monitoring expenditures according to preferred accounting procedures.     
• Number of Direct Reports: 2-3     
• Number of Total Reports: 10-50     
• Approximate Operating Budget: Varies by location          

JOB QUALIFICATIONS:  

KNOWLEDGE, SKILLS & ABILITY:   

• Ability to coordinate many different activities between a large variety of various parties.     
• Knowledge of safe food practices and procedures.     
• Must possess basic marketing skills.     
• Detailed oriented.     
• Strong organizational skills.     
• Strong time management skills.     
• Basic accounting knowledge          

EDUCATION OR FORMAL TRAINING:   

• High school diploma with at least two years of college, preferably in a business-related program.          

EXPERIENCE:   

• Three to five years combined retail and food serving experience.     
• Three years of management experience.          

MATERIAL AND EQUIPMENT DIRECTLY USED:   

• Computer, cash register, snowmobile, and all types of food serving equipment.          

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:   

• Heavy lifting, fast-paced cooking and meticulous budget preparation and execution.          

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

AAP/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.