What are the responsibilities and job description for the Customer service specialist position at Jackson Hospital and Clinic?
Job Description
Answers all incoming calls and determines proper routing. Opens and routes correspondence to appropriate collection unit.
Resolves patient complaints (e.g. complaints of not receiving statements, etc.).
Requirements
High school diploma or equivalent. Previous experience in healthcare business office environment (patient accounting area) preferred.
Ability to calculate fractions, decimals, and percentages. Manual dexterity and visual acuity are necessary to utilize the PC and calculator.
Visual acuity is also necessary for filing and proofing documents. Ability to sit for prolonged periods of time.#J-18808-Ljbffr
Last updated : 2024-04-04
