Collections Coordinator

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000 attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”.

Job Summary

This position reports to the Billing & Collections Manager and will provide full-service support to attorneys on collecting outstanding accounts receivable balances. The position will be responsible for the control, monitoring and collection of AR for specific offices and/or insurance carriers. The Collections Coordinator will work closely with the Billing Coordinators and E-Billers to collect outstanding invoices and resolve any issues or concerns from the clients and/or insurance carriers. We are seeking a positive, hard-working individual with an excellent client service approach.

Primary Responsibilities:

• Provide excellent client service to our internal and external clients
• Review reports to identify accounts with past due balances, and proactively reach out to clients or carriers to collect
• Work closely with attorneys to expedite collections
• Take actions to encourage timely payments
• Keep Billing & Collections Manager informed of all difficult and complex collections issues
• Performs account reconciliations
• Work closely with Billing Coordinator to ensure bills are rendered according to client requirements
• Check invoice status on E-Vendor payment portals
• Forward invoices, payment histories, and other reports as requested by clients
• Document activity by updating collections database with details of attorney and client communications
• Monitor and respond to accounts receivable hotline and e-mail box for incoming requests
• Work on special projects and ad hoc requests, as needed
  
  

Requirements:

• Degree in Business Administration, Management, or Accounting is preferred
• 1 year minimum law firm experience strongly preferred
• Knowledge of Windows environment including Microsoft Word, Outlook and Excel and Teams
• Excellent communication skills, both verbal and written, as well as the ability to provide professional customer service by phone and e-mail is required
• Well organized, positive attitude and a team player
• Knowledge of Aderant, E-Billing a plus
  
  

For Westchester County the expected hourly wage for this position is between $31.10 and $35.10. The actual compensation will be determined based on experience and other factors permitted by law.

For Maryland, the expected hourly wage for this position is between $25.40 and $28.70. The actual compensation will be determined based on experience and other factors permitted by law.

Jackson Lewis offers a competitive benefits package that includes:

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending and Health Savings Account
• Firm-paid holidays, vacation and sick time
• Employee assistance program and other firm benefits
  
  

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.